At Coastal Recycling, we take pride in staying ahead of the curve in skip hire and waste management. Customer expectations are rising both in terms of service and sustainable practices, operational pressures are growing, and the days of manual scheduling and paper trails are becoming a thing of the past. To keep delivering the level of service our customers expect, we needed a smarter, more resilient way to keep our fleet moving.
That’s why we turned to Dayjob, an AI routing system designed specifically for skip hire companies. And with Dayjob now fully integrated into our customer and transport management system, PurGo ERP, the impact has gone even further.
In this article, we’ll break down how we’ve connected Dayjob with PurGo, what’s changed for our transport team and drivers, and why this combination has become the foundation of our daily operations.
But before we get into how this integration is transforming our operations, it’s worth understanding the routing challenges that make skip logistics unique. Unlike traditional multi‑drop routing where a vehicle follows a predictable, linear sequence of deliveries, skip routing involves constant variability. Jobs change throughout the day, collections and exchanges need to be timed with customer activity and availability, and route efficiency depends on real‑time updates rather than fixed schedules. It relies on rapid adjustments and live data, far beyond the capabilities of traditional routing systems.
The challenge: manually planning with so many variables
Managing skip hire logistics requires a consistent, streamlined and systematic approach. From driver availability and working hours to skip stacking rules and last-minute customer changes, our team faced a constant challenge to keep everything running smoothly.
Before Dayjob, we relied on manual scheduling, spreadsheets, and a lot of institutional knowledge. It was effective, but time-consuming, stressful, and dependent on key people being available. When someone was on leave, the process strained.
The AI solution: partnering with Dayjob
PurGo is the backbone of our operations. It keeps our business running smoothly, from jobs and drivers to invoices and compliance.
Dayjob takes that foundation and adds automated, AI-driven vehicle scheduling and crucially, it now sits directly inside our PurGo workflow. We think of it as putting daily ops on autopilot, without losing control of the wheel.
With Dayjob, we can:
- Optimise our routes with all the relevant factors considered.
- Adapt instantly to changes, ensuring we stay on track even on the busiest days.
- Reduce unnecessary mileage and fuel costs to ultimately save money and time.
What the team noticed straight away
We asked our transport planners and drivers how the integration has changed their day-to-day.
How has Dayjob changed the way you plan routes?
Stuart Pearce, one of our Transport Planners said: “This is hands down the best routing software I’ve used, and I’ve been doing this for over 10 years. Dayjob speeds up the monotonous parts of the job so I can spend more time on problem solving; while I can remember 5 jobs and all the variables at one time, Dayjob can sort through and organise thousands.”
How has it affected the team?
According to Marc Williamson, Coastal’s Transport Manager, the impact on stress levels, job satisfaction and efficiency has rippled through their team.
“We are more in control and it’s especially helpful when a member of the team is on leave. Efficiency has been boosted both in the office and out on the road. In the pilot period alone the number of jobs that a driver could do in an hour has increased by 5-10%.”
Have the customers noticed?
Coastal’s Customer Services Team Lead, Xariah Way, has already noticed a difference: “Although it’s still early days, we’ve found our customers are generally more satisfied due to reduced admin time and the platforms capability for real-time adaptability.”
These are the sort of wins that help us stay competitive in a challenging market.
Where next?
We see AI as a key part of our future operations. For us, it’s about staying ahead and setting the standard for what modern skip hire operations should look like.
Our journey with Dayjob has shown us just how powerful the right technology can be. It enables our experienced team to focus on adding value and delivering the best solution, and ultimately a better service for our customers.
Our journey with Dayjob has shown us just how powerful the right technology can be.